Personal Data
The personal information provided by users to Enene through inquiries about the products or services offered, via forms or online questionnaires filled out by users, is necessary for processing these inquiries, forms, or questionnaires. This information is intended for Enene and will only be shared with third parties to comply with legal and regulatory obligations.
By providing their phone number(s), fax, address, or email address, users agree that Enene may send them information via phone, mail, or email. Otherwise, users may exercise their right to access, rectify, delete, and oppose the use of their data under the conditions set forth below.
Customers have the right to access, rectify, delete, and oppose the processing of their data upon simple request.
In accordance with the French Data Protection Act of January 6, 1978, as amended in 2004, you have the right to access and rectify the information concerning you. You can exercise this right by contacting Enene’s commercial service.
Cookies
Users of the website are informed that, when accessing the site, certain information may be temporarily stored in memory or on their hard drive to facilitate navigation.
Intellectual Property
The general structure, texts, animated or non-animated images, and all elements composing this website are protected under French and international copyright and intellectual property laws. All reproduction rights are reserved, including for downloadable documents and iconographic or photographic representations.
Any total or partial reproduction of this site or any of its elements without the express prior authorization of Enene is prohibited.
Any representation or reproduction of this site or any of its elements, by any means whatsoever, constitutes an infringement.
Links
Hyperlinks
The hyperlinks set up within the website directing to other resources available on the Internet do not engage Enene’s responsibility, particularly regarding the content of these external resources.
Enene is not responsible for hyperlinks pointing to this site and prohibits any person from setting up such a link without its express prior authorization.
We remind users that the website content may contain inaccuracies or omissions and that it is subject to modifications or updates within a short time. Despite all the care taken in creating and regularly updating this site, errors may have crept into the information and/or documents presented. Users should therefore conduct all necessary verifications. The information available on this site is provided for informational purposes only and is non-contractual.
As such, Enene shall not be liable for any direct or indirect damages suffered by users following consultation of the information contained on this site.
Information Collection
We collect information when you register on our site, log into your account, make a purchase, participate in a contest, and/or log out. The information collected includes your name, email address, phone number, and/or credit card details.
Additionally, we automatically receive and record information from your computer and browser, including your IP address, software and hardware details, and the page you request.
Use of Information
All the information we collect from you may be used to:
- Personalize your experience and meet your individual needs
- Provide personalized advertising content
- Improve our website
- Enhance customer service and support needs
- Contact you via email
- Administer a contest, promotion, or survey
Online Commerce Privacy
We are the sole owners of the information collected on this site. Your personal information will not be sold, exchanged, transferred, or given to another company for any reason, without your consent, except as necessary to fulfill a request and/or transaction, such as processing an order.
Disclosure to Third Parties
We do not sell, trade, or transfer your personally identifiable information to third parties. This does not include trusted third parties who assist us in operating our website or conducting our business, as long as those parties agree to keep this information confidential.
We believe it is necessary to share information to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our terms of use, or as required by law.
However, non-private information may be provided to other parties for marketing, advertising, or other uses.
Information Security
We implement a variety of security measures to maintain the safety of your personal information. We use state-of-the-art encryption to protect sensitive information transmitted online. We also protect your information offline.
Only employees who need to perform a specific job (e.g., billing or customer service) have access to personally identifiable information. The computers and servers used to store personally identifiable information are kept in a secure environment.
Do we use cookies?
Yes. Our cookies improve access to our site and identify repeat visitors. Additionally, our cookies enhance the user experience through tracking and targeting their interests. However, the use of cookies is in no way linked to personally identifiable information on our site.
Unsubscribing
We use the email address you provide to send you order-related information and updates, occasional company news, information on related products, etc.
If at any time you wish to unsubscribe and stop receiving emails, detailed unsubscribe instructions are included at the bottom of each email.
Consent
By using our website, you consent to our privacy policy.
